Privacy Policy

At Primo Dish, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Primo Dish and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This privacy policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share with us. This policy is not applicable to any information collected offline or via channels other than our website.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account with us, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. In addition, as you add content, we may use the information you provide about reviews of food and restaurants to understand your preferences, share your preferences with other users and with restaurants, so that we are able to provide you and others with a valuable and enhanced user experience.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website;
  • Improve, personalize, and expand our website;
  • Understand and analyze how you use our website;
  • Develop new products, services, features, and functionality;
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes;
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  • Find and prevent fraud;
  • Log Files.

Primo Dish follows a standard procedure of using log files. These files log visitors when they visit websites. This procedure is common industry-wide with hosting companies to develop hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Primo Dish uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

DoubleClick DART Cookie

Google is one of our third-party vendors on our site. Google uses cookies, known as DART cookies. DART cookies maybe used to serve ads to our site visitors based upon their visit to www.primodish.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL. – https://policies.google.com/technologies/ads

Some advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Advertising Partners Privacy Policies

You may wish to consult this list periodically to see an updated list of our advertising partners and to find the Privacy Policy for each of the advertising partners of Primo Dish.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on our website. These links will be sent directly to users' browser. They automatically receive your IP address when this occurs.

These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Primo Dish will have no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

Primo Dishes’ Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.What Are Cookies?

CCPA Privacy Policy (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Privacy Policy (Data Protection Rights)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

How to Request Deletion of Your Data

You stay in control of the personal data you share with Primo Dish. You can delete your Primo Dish account and the personal data connected to it at any time, using either of the two methods below. You do not have to give a reason, and the request is free of charge.

Option 1 – Delete your account yourself, inside Primo Dish

  1. Sign in to your account on primodish.com or in the Primo Dish mobile app.
  2. Open the menu and go to your account settings (Profile / Change password).
  3. Scroll to the "Delete account" section and press "Delete".
  4. Confirm by entering your email address when you are asked to. Your account is closed straight away, all of your sign-in sessions and access tokens are revoked, and your profile and content are removed from Primo Dish.

Option 2 – Ask us to delete your data by email

If you cannot sign in – for example because you no longer have access to the email address or to the Facebook, Google, Instagram or Apple account you registered with – write to [email protected] with the subject "Data deletion request", and tell us the username or email address of the account you want deleted. We may ask you for information that lets us verify that the account is yours, so that we never delete someone else's data by mistake. We action every verified request and confirm the deletion to you by email within 30 days of receiving it.

If you signed up or logged in with Facebook, Google, Instagram or Apple

Primo Dish offers sign-in with Facebook, Google, Instagram and Apple. Removing Primo Dish from your Facebook account only stops future logins – on its own it does not delete the data that Primo Dish already holds. To have that data deleted, use Option 1 or Option 2 above. To disconnect the app as well, open Facebook and go to "Settings & privacy" → "Settings" → "Apps and Websites", select "Primo Dish" and press "Remove".

What is deleted

Your account is closed as soon as the request is made. Within 30 days at the latest, we then delete or irreversibly anonymise:

  • your account and your login credentials, including any Facebook, Google, Instagram or Apple sign-in connection and the profile data we received from it;
  • your profile information, such as your name, username, email address, profile photo and location preferences;
  • the content connected to your profile, such as your reviews, ratings, dishes, photos, lists, saved searches, friends and followers;
  • all active API and mobile app access tokens, so that no device can reach the account any more.

What we may keep, and for how long

We keep a limited amount of information after deletion only where the law requires or allows it – for example donation and transaction records we must retain for tax and accounting purposes, and records we need in order to prevent fraud or abuse or to defend a legal claim. Anything we retain is kept only for as long as that legal purpose lasts and is not used for any other purpose. Copies of deleted data may also remain in our encrypted backups for up to 90 days, until those backups are overwritten in the normal rotation.

Questions about deleting your data

If you have any question about deleting your data, or you would like a copy of the data we hold about you before you delete it, contact us at [email protected] and we will reply within 30 days.

You can also find these instructions on their own page at: https://primodish.com/data-deletion

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. We will not knowingly use or disseminate any information on children.

Primo Dish does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Questions

If you have any questions about our Privacy Policy, please contact us: